Standard Support - 888-412-4445

System Status & Availability Notifications

This notification area delivers important updates and messages to clients and employees related to the availability of Virtual Dynamics Corporation resources.

Virtual Dynamics Corporation - Midwest Data Center      Online & Available        Next Scheduled Maintenance January 1st | 11:00 PM to 2:00 AM
Virtual Dynamics Corporation - Client Access Portal Online & Available No Additional Notifications
Virtual Dynamics Corporation - SoCal Data Center Online & Available No Additional Notifications

 

Check System Status

All support is based in the US by the same virtualization consultants and engineers that we put in the field to deploy solutions all over North America for clients, so you know your getting the very best. Our standard support services are available from 7:00 AM to 7:00 PM Central Standard Time, except holidays.

We have a few options available to support clients.

Per Server Unlimited Support $495.00 Per Server, Per Year

We will support your physical or virtual server and everything it has on it regardless of version. This includes support for your virtual applications. This is a great support option for virtualization clients using Microsoft, Citrix or VMware solutions and require immediate access to an unlimited support service. This is an unlimited support option and requires that you list your server in our inventory.

Block Support Options

Block support services can be used for at your discretion for break fix

20 Hour Support Block for $2,900.00

  • Preferred Client Status
  • 30 Minute Response Time
  • Level II Engineering

50 Hour Support Block for $6,750.00

  • Preferred Client Status
  • 30 Minute Response Time
  • Level II Engineering
  • Free 1-Day Assess, Design and Consultation ($1,160.00 Value)

100 Hour Support Block for $12,500.00

  • Preferred Client Status
  • 30 Minute Response Time
  • Level III Engineering
  • Free 1-Day Assess, Design and Consultation ($1,160.00 Value)
  • Free 2-Day Virtualization Health Check ($2,300 Value)

 

 
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Understanding the Real Impact

Organizations today understand the benefits to a virtual infrastructure, but not all understand the complete impact to business. Let us help you get the full picture with an assessment of your environment. You'll be surprised at what the real cost of ownership is and how we can help reduce it. Our proven approach and methodology is used to understand the impact to business from end to end.

Free Health Check

If you have a virtualization solution and are having some challenges, use our express virtualization health check service to get an understanding of what's wrong and how we can help.

Free Support

Learn how our clients get access to free technical support services from our award winning team. You can take advantage of our special support offerings too.